Success Stories
Case Study: Reducing Customer Service Workload While Increasing Sales
A pillow brand struggled with overwhelming inquiries. Hiring extra customer service reps was costly, so they turned to Closing Pilot:
💡 Pre-set auto-replies answered common questions instantly
⏳ Customer support workload decreased by 70%, allowing the team to focus on fulfillment
📈 Sales increased as Messenger became an automated 24/7 sales assistant
Now, instead of manually responding, their chatbot nurtures leads and guides them through the entire purchasing process inside Messenger.
Case Study: How a Hair Salon Increased Bookings by 230% with Closing Pilot
By implementing the Closing Pilot Messenger Auto-Reply System, the salon was able to:
✅ Instantly reply to Facebook comments and private messages with pre-set answers
✅ Automatically collect customer leads and direct them to a booking system
✅ Provide personalized responses based on keywords like “haircut price” or “appointment”
Results in Just 30 Days
🚀 230% increase in online appointment bookings
🚀 70% reduction in customer service workload
🚀 3X more engagement on Facebook posts, leading to a boost in organic reach
Case Study: How a Swim Academy Filled Up Classes with Just RM35 in Ads
Before using Closing Pilot, a swim academy owner struggled to manage inquiries and maximize ad effectiveness. After implementing the 3C Method and Chatbot automation, they saw incredible results:
✅ 1,472 comments collected from a single RM35 ad campaign
✅ Automatic lead collection & follow-up, ensuring no potential student was missed
✅ Classes were fully booked, significantly reducing the need for manual customer handling
By automating replies and integrating a structured follow-up system, the academy was able to convert more leads while reducing workload—all without increasing ad spend.
Case Study: How an Online Beauty Brand Boosted Sales by 120% Using Closing Pilot
By integrating the Closing Pilot Messenger Auto-Reply System, D’Lab was able to:
✅ Instantly reply to Facebook comments with pricing and product details
✅ Automatically collect customer leads and send them follow-up reminders
✅ Guide customers through the entire purchase process inside Messenger, reducing drop-offs
Results in Just 14 Days
🚀 120% increase in sales from Facebook inquiries
🚀 85% reduction in manual responses, saving the team hours of customer service work
🚀 RM50 ad spend brought in 1,800+ comments & 520 purchases
Case Study: How a Graphic Designer Doubled Clients Using Closing Pilot
Siewlin integrated Closing Pilot into her Facebook Page to:
✅ Automatically reply to comments and private messages with pricing and portfolio links
✅ Qualify leads by asking about project details before manually responding
✅ Follow up with potential clients who showed interest but didn’t immediately book
Results in 30 Days
🚀 2X increase in client bookings
🚀 80% less time spent answering repetitive inquiries
🚀 One viral post generated 750+ comments, leading to 12 new paid projects
Client review
"After using the Chatbot for two years, my customer data has increased by at least five times, and my Facebook page views reach 120K per week.What I love most is that the Chatbot automatically collects leads. When customers leave a comment, their data appears in the backend."
Since using Closing Pilot, our advertising costs have significantly decreased. It has also been a huge help during live streams. When customers leave a comment, they are automatically directed to Messenger, where the system replies in the first, second, and third layers.Unless a customer needs to ask a support question, the entire purchase process can be completed automatically in Messenger.Without Closing Pilot, I can’t imagine—I might have to stay up 24/7 just to reply to messages!
With Closing Pilot, we're no longer just targeting precise customers—we're attracting quality customers. Since taking Coach Karen’s course in early 2019, I’ve completely transformed.After that, I made tens of thousands in sales within just a few days. It might not seem like much to some, but at that time, it was incredibly exciting for me! Almost every day, when I had a sales surge, I would take a screenshot and send it to my coach.
Since we can't manually respond 100% of the time, Closing Pilot helps by answering the preset initial questions.This has already saved us a lot of time—otherwise, I would have had to outsource the response work. Honestly, the Closing Pilot system has been a huge help to us.
I never expected that using the methods taught by my mentor would generate such a huge response. In just three days, without spending any money on ads, my Fan Page gained 337 new followers and likes.One post attracted 800 people, leading to the creation of two WeChat groups, and within an hour, I received three design orders.
Since using the 3C Method and Chatbot, my swimming academy is now completely full! One of the best features is that it automatically turns commenters into leads, allowing me to continuously follow up.I spent only RM35 on ads and received 1,472 comments—my ad cost was recovered in just one day!
